Well, if names are exchanged at the beginning of such a conversation then the flow need not be interrupted. Also names can add intimacy to discussions if used at the proper time.

[Coulson gives a bland half-smile] That would be a shame if it was true. [Except it wouldn't because that's half the point. Talk enough bureaucracy and people don't view you as a threat. They let there guard down and then... then you can get anything out of them.]

A pleasure to meet you Isaac.